Other issues – Grifid Marea

Visitors are allowed in the hotel (against charge). Please contact the reception if you want to welcome visitors.
Pets are not allowed in the hotel.
Smoking is not allowed in any indoor area. Designated smoking areas are distributed within the hotel’s open area.
According Bulgarian law, guests under 18 years of age will not be served alcohol.
Please do not reserve loungers and parasols by placing clothes or other objects on them, they may be removed by hotel staff if necessary.
Any food and drinks could not be taken out of the restaurants due to public and HACCP regulations. For special requests you can contact our restaurant service.
To guarantee a pleasant atmosphere at our restaurants, we do not allow guests wearing uncovered swimwear or who are shirtless or wet to enter for dinner. The dress code in our restaurants is smart casual. The gentlemen are obliged to wear long trousers during dinner hours in a la carte restaurants.
We kindly ask you to keep silence in the corridors after 00 p.m. in order to respect other guests who may be sleeping. Hotel reserves the right not to allow unacceptable levels of noise or guest behavior. You are responsible for complying with all conventional standards of good conduct during your hotel stay. In case of refusal to comply with the requirements, hotel reserves the right to cancel the booking without being responsible for any refund or indemnity.
Please inform reception in case of any damages in and around the hotel. All expenses of damage to the hotel property shall be paid by the persons who caused them at market prices upon providing with a hotel invoice.
Hotel policy does not discriminate on the basis of race, colour, nationality, religion, sex, marital status, age, ethnicity or disability. All guests and staff shall be expected to observe this policy and the hotel reserves the right to remove any person or persons who has/have committed an offence against this policy.
In case you lost or found something, please contact the reception.
Grifid Hotel Marea shall not be responsible for lost, forgotten or stolen items from rooms (who are not in the safe), restaurants or pool, as well as for damage caused by third parties.
Amounts for requested but wholly or partially customer caused services which are not used shall not be refunded.
All claims related to the quality of the hotel services must be submitted by the client on site at the hotel for the purpose of remedying any defects.