Reception
The reception desk, located on the 2nd. floor, is open 24 hours a day.
You can reach the reception from the room by calling 9.
Check-in time: after 2 p.m. (14:00h), unless otherwise agreed between the Hotel and the Client.
Check Out: We kindly request our guests to leave the hotel before 12.00 (noon) (12:00h) on the day of departure.
To avoid possible delay we kindly advise you to settle your bill the evening prior to your departure.
If you need a late check out, please refer to the reception (service is with extra charge) a day before departure. Late check out is subject to availability.
Our hotel accepts the following payment methods:
- Credit Card (VISA, MASTERCARD)
- Cash
- EC card
The nearest automated teller machine / ATM can be found 50 m away from the hotel, at the left side of the promenade between Grifid Hotel Marea and Grifid Hotel Encanto or International Asset Bank office/Hotel Admiral (Working hours: Monday-Friday 8.30 a.m. – 5.00 p.m.).
The following services are offered to you at the Reception:
- Ultra All inclusive bracelets and und room key cards
On your arrival, together with the key card, you will receive your personal guest identification bracelet which we kindly request to keep with you at all times. The guests received at least one room key card. The key cards are activated for the period of stay only. Guests are required to handover their keys to the reception desk upon departure. Failure to return the key card or re-issue of a lost or damaged card will result in a charge of 10 BGN per card.
* Safe
* Early Breakfast
If your departure or excursion time is before 7.30 a.m., kindly inform our Reception the day before so that a breakfast may be arranged for you.
* Malfunctions
We trust that you will find your room to your entire satisfaction. If, during your stay, you should experience any malfunction in the installations, kindly report this to reception staff who will promptly send a qualified technician.
* Messages
In your absence, we shall take your messages and also deal with your personal correspondence.
* Internet
* Currency exchange
Next to the reception there is a currency exchange office.
Working hours of the exchange office: 8.00 a.m. – 8.00 p.m.
According to the prevailing Bulgarian law, Passport or Identity Card must be shown upon exchange of Eurocheques and/ or Traveller Cheques.
* Laundry
The hotel laundry is at your disposal from Monday to Sunday. Items handed in before 12.00 (noon) will be returned within 48 hours. The ironing service is within 24 hours. You will find a price list in your room, which we kindly request you to fill in.
* Wake up call
Please request your wake-up call at the reception. You will be woken up by phone.
* Parking
The hotel has limited parking places. The service is charged.
Parking lot – limited: Car – BGN 2 per hour; BGN 20 per day; Bus – BGN 40 per day
* Other Services
The Reception and the concierge will also assist you to reserve car rentals, to call a taxi or medical services, or have information on excursions and events at any hour of the day.
– Rent a car (препратка към PDF файл с цени Технокар)
– Taxi